These regulations set out the rules of conduct within the museum in order to ensure the protection of works, the safety of visitors, and the proper operation of exhibition and cultural activities.
Admission to the museum is allowed upon presentation of a valid ticket for the date of visit or reservation made through official channels. Staff are authorized to verify the validity of admission tickets.
Visitors are required to behave respectfully towards the museum spaces, artworks, and other visitors. Running, shouting, making excessive noise, or engaging in any other behavior that may cause a disturbance or pose a safety risk is prohibited.
For security reasons the following items are not permitted:
Any large bags or backpacks should be left at the ticket office.
Photography is permitted provided that no flash, tripods, or professional equipment are used. Video recording or the creation of content for commercial purposes is prohibited without prior authorization from the Management.
It is strictly forbidden to touch the artworks, remove protective barriers or approach beyond the indicated limits. Any damage will be subject to legal action with applicable laws and regulations.
In certain areas of the museum, visitors may be required to keep noise levels low in order to preserve a quiet environment and ensure an enjoyable experience for all. Mobile phones should be used sparingly and kept on silent mode.
Access to the Casanova Museum is by guided tour only, with group entries every hour.
Minors must be accompanied by a responsible adult at all times. Visitors are expected to behave appropriately within the museum, and playing or running in the exhibition rooms is not permitted.
In the event of an emergency, visitors are required to follow the directions of assigned personnel immediately and proceed to the emergency exits indicated by signs.
Animals are not allowed, except for guide dogs or certified assistance animals.
Violation of these regulations may result in removal from the museum and, where appropriate, reporting to the relevant authorities.
Visiting the museum implies full acceptance of these regulations.
Compliance contributes to the protection of cultural heritage and the best experience for all visitors.
